Legal
Terms of Service
Last updated: September 2026
These Terms of Service (“Terms”) govern your access to and use of the Porto MD platform and website, operated by Porto MD LLC (“Porto MD”). By creating an account or using the platform, you agree to these Terms.
Who may use Porto MD
Porto MD is for licensed clinics, providers, sales representatives, and suppliers operating in their professional capacity. You represent that you are authorized to act on behalf of your organization and hold any licenses and credentials required for the products and services you access.
The platform’s role
Porto MD provides a marketplace and fulfillment-coordination platform. We facilitate ordering and route orders to suppliers, who are responsible for their own products, fulfillment, and compliance. Porto MD does not practice medicine, does not provide medical, legal, billing, coding, or reimbursement advice, and does not guarantee any clinical or financial outcome.
Orders, pricing, and payment
Prices and availability may change. Orders are subject to confirmation. You are responsible for paying for products you order through the platform, including applicable taxes and shipping, under the payment terms presented at checkout or in your agreement.
Acceptable use
You agree not to misuse the platform, attempt to access data you are not authorized to view, interfere with its operation, or use it for any unlawful purpose. You are responsible for activity under your account and for keeping your credentials secure.
Compliance
You are responsible for complying with all laws and regulations applicable to your use, including those governing the purchase, handling, prescribing, and dispensing of medical products, and any applicable anti-kickback, fee-splitting, and licensure requirements.
Text messaging (SMS) terms
Program. Porto MD Partner Alerts is a text messaging program operated by Porto MD LLC for its own business partners — independent sales representatives, partner clinics, and Porto MD team members. Messages are account and operational notices only: application and onboarding updates, account and portal notices, order and fulfillment updates, training and team announcements, and time-sensitive program updates. We do not send marketing on behalf of third parties.
Opting in. You join by checking the optional, unchecked-by-default text messaging box on a Porto MD form (such as the text message sign-up page at portomd.com/text-alerts or the representative application), or by asking us in writing at partners@portomd.com. Consent to receive texts is not a condition of applying, partnering, or purchasing anything.
Frequency and cost. Message frequency varies with account activity. Message and data rates may apply.
Opting out and help. Reply STOP to any message to stop receiving texts at any time; you will receive one confirmation and no further messages. Reply HELP for help, or contact us at partners@portomd.com or (952) 300-0004.
Carriers. Carriers are not liable for delayed or undelivered messages.
Your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except as required to deliver messages through our messaging service provider. See our Privacy Policy and SMS / Text Messaging Policy.
Disclaimers and limitation of liability
The platform is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Porto MD is not liable for indirect, incidental, or consequential damages arising from your use of the platform.
Changes and contact
We may update these Terms; material changes will be posted here. Questions? Email legal@portomd.com.