Service Areas

Charting, scheduling, online booking, the patient portal, payments and the rest of the practice software can be used by a licensed practice in any U.S. state. Porto MD does not operate outside the United States.

Clinicians may see patients only in states where they hold an active license. When a patient joins a video visit, they confirm the state they are in at that moment, and Porto MD checks it against the clinician’s verified licenses. If the clinician is not licensed in that state, the video visit does not start, and the patient is asked to contact their clinic.

Prescription orders are available only to clinics with a verified prescriber, and are filled by independent licensed partner pharmacies in the states where those pharmacies are licensed to dispense and ship. Porto MD is not a pharmacy.

Products are sold and shipped by licensed third-party suppliers. Some products can be shipped only to certain states, and checkout will not accept an order a product cannot legally ship to. Restricted items are available only to verified, licensed accounts where the law allows.

Buyers must be of legal age in their state for the products they order, and some products require buyers to be 21 or older.

Lab ordering is not available yet. When it is, lab tests will be ordered by a clinician and processed by independent partner laboratories. Some states limit at-home and direct lab testing, so which tests are available can vary by state.

Want to know whether Porto MD works for your practice in your state? Email partners@portomd.com.