Questions behavioral health practice owners ask
Plain answers.
Pricing, who sees what, what is live, how switching works and where Porto MD stops. Anything else: ask on the demo, or ask the guide in the corner.
- Is Porto MD built for psychiatry and behavioral health practices?
- Yes. Psychiatry and behavioral health practices start with their own setup: PHQ-9 & GAD-7 screenings, therapy & med-management visits and telehealth sessions. Recurring sessions, telehealth-first care and strict access controls. Every specialty shares the same chart, calendar, messaging and marketplace.
- What does Porto MD include for psychiatry and behavioral health practices?
- Live today: complete patient chart & timeline, SOAP notes, templates & quick text, online booking, intake forms, E-consent with signature evidence, telehealth check-in, consent & licensure checks, branded patient portal, secure messaging, care programs & follow-ups, invoices & pay links, card processing, HD video visits and AI Scribe (draft notes for provider review). Telehealth and care programs are included from the Practice plan.
- How much does Porto MD cost for psychiatry and behavioral health practices?
- Plans start at $149 a month (Starter). Solo is $299 a month, Practice is $599 a month, Pro is $999 a month and Enterprise is $2,500+ a month. Add a provider for $100 per month ($75 on Pro). Plan details are confirmed in your Porto MD agreement. New practices start with a 7-day free trial of the Starter plan.
- Does Porto MD include telehealth for psychiatry and behavioral health practices?
- Yes, from the Practice plan. Telehealth check-in, consent & licensure checks are live: consent, the patient's location and the provider's licensure are checked before every virtual visit. HD video visits are live.
- Does Porto MD bill insurance for psychiatry and behavioral health practices?
- No. Porto MD is cash-pay only. It does not accept, bill or process insurance, commercial or government, and it has no claims, coding or reimbursement features.
- How do psychiatry and behavioral health practices get started on Porto MD?
- Start an application at https://www.portomd.com/start?type=behavioral_health_practice. Every new practice is reviewed before activation, and the workspace opens with PHQ-9 & GAD-7 screenings, therapy & med-management visits and telehealth sessions ready to use.
- How is patient information protected?
- Organizations are isolated at the database level, roles follow least privilege, signed notes are immutable, every consequential action is audited, and patient-data features stay off until your Business Associate Agreement is signed. Porto MD describes its safeguards plainly and holds no certification it does not have.
- Can I use my own screening and intake forms?
- Yes. PHQ-9 and GAD-7 are ready on day one; build your own intake and questionnaires in Settings, and send them on a schedule from a program.